NHTSA Complaint #11366417 — 2013 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE APPROACHING HER PARKED VEHICLE, SHE NOTICED THAT THE HOOD WAS SLIGHTLY OPENED. THE CONTACT STATED SHE WAS UNABLE TO CLOSE THE HOOD MANUALLY AND HAD TO CALL HER BROTHER TO CLOSE THE HOOD FOR HER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BARBERINO NISSAN (505 N COLONY RD, WALLINGFORD, CT 06492; (203) 265-1611) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.