NHTSA Complaint #11366352 — 2011 DODGE RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11366352
Vehicle 2011 DODGE RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage 165,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

WHEN I TURNED MY VEHICLE OFF AND TOOK THE KEY OUT THE FUEL PUMP CONTINUED TO RUN FOR HOURS BECAUSE THE FUEL PUMP RELAY IS BAD. THIS TRUCK DOESN'T HAVE AN EXTERNAL FUEL PUMP RELAY LIKE MOST VEHICLES DO. BY HAVING A BAD INTERNAL RELAY IT CAN CAUSE GAS TO CONTINUE TO PUMP IN AN ACCIDENT AND IF THERE IS A FIRE THE FUEL WILL CONTINUE TO PUMP AND NOT SHUT OFF. ALSO BY THIS FUEL RELAY NOT SHUTTING OFF THE FUEL PUMP IT DRAINS MY BATTERY AND IT WILL BURN OUT THE FUEL PUMP.. THE BIGGEST CONCERN BY NOT HAVING AN EXTERNAL FUEL RELAY WHERE A PERSON CAN CHANGE IT IS THAT WHEN IT DON'T SHUT OFF AS YOUR DRIVING AND GET I AN ACCIDENT WHERE FIRE OR HEAT IS INVOLVED THIS COULD CAUSE AN EXPLOSION INJURY OR EVEN DEATH, BECAUSE PEOPLE DON'T KNOW THIS RELAY IS BAD AND CAN'T CHANGE IT WITHOUT CHANGING THE WHOLE FUSE BOX OR GETTING THE FUSE BOX REPLACED. THE FIRST TIME IT HAPPENED I PARKED THE CAR AND REMOVED KEY AND LEFT IT FOR 8 HOURS WHILE I WAS AT WORK. I CAME OUT TO A DEAD BATTERY, AFTER HOOKING UP JUMPER CABLES I COULD HEAR A HUMMING SOUND, WHICH TURNED OUT TO BE THE FUEL PUMP CONTINUING TO PUMP GAS EVEN THOUGH KEY WAS OUT AND TRUCK WAS TURNED OFF... I KNOW DODGE RECALLED OTHER TYPES OF VEHICLES WITH THIS SAME PROBLEM.

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