NHTSA Complaint #11365954 — 2009 HYUNDAI SANTA FE

MY GAS GAGE STARTED TO WORK IMPROPERLY. I TOOK IT TO A MECHANIC I TRUST. HE TOLD ME THE FUEL PUMP SENDERS WERE BAD. AFTER HE REMOVED THEM HE CALLED ME TO TELL ME I WAS LUCKY MY VEHICLE DIDN'T CATCH FIRE OR BLOW UP! ONE SENDER HAS INSULATION BROKEN AND THE WIRE IS EXPOSED. HE ALSO FOUND THAT AN INTERNAL WIRE WAS EVEN WORST. THE PROTECTIVE CONNECTOR WAS GONE! THAT LEFT THOSE WIRES WITH NO PROTECTION. THEY SHOW SIGNS OF BAD CORROSION ON BOTH THE WIRES AND THE TERMINALS. THEY APPEAR TO MAYBE EVEN HAVE SHORTED OUT. THEY ARE BLACK AND A RUST ORANGE COLOR. THEY ARE ALSO PITTED. I CONTACTED HYUNDAI. THEY DIDN'T SEEM TO CARE. THEY WERE MORE CONCERNED THAT I HADN'T BROUGHT MY CAR TO A DEALER FOR OVER FIVE YEARS. I EXPLAINED THAT TWO DIFFERENT DEALERSHIPS HERE IN MIAMI HAD CHEATED ME AND TREATED ME BADLY. THE REPRESENTATIVE WAS TRYING TO INSIST IF I HAD BROUGHT MY VEHICLE IN THEY WOULD HAVE DISCOVERED THE PROBLEM SOONER. THAT IS JUST NOT TRUE. THEY ONLY WAY TO OBSERVE THIS PROBLEM WAS TO PHYSICALLY REMOVE THE BACKSEAT AND OPEN THE FLOOR TO EXPOSE THE GAS TANK AND THEN REMOVE THE PUMP! THEY WILL NOT DO ANYTHING! I HAVE THE FEELING THAT THEY WON'T EVEN REPORT THIS TO THEIR OWN COMPANY OR TO YOU. I STILL HAVE THE PARTS. THEY WERE ALSO NOT INTERESTED IN SEEING THEM OR PICTURES. THEY JUST DON'T CARE! WHAT IF MY CAR CAUGHT FIRE? WHAT IF THE FUMES IGNITED? ANYONE IN THE BACKSEAT WOULD HAVE BEEN EITHER KILLED OR INJURED!