NHTSA Complaint #11365884 — 2019 LAND ROVER RANGE ROVER VELAR

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11365884
Vehicle	2019 LAND ROVER RANGE ROVER VELAR
Component	ENGINE
Date of Incident	September 17, 2020
Date Filed	October 23, 2020
Mileage	36,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE DRIVING THE CAR IT JUST STOPPED. ENGINE SHUT OFF AND LEFT ME STRANDED. CRANK IS DAMAGED AND I WAS TOLD I NEED A NEW ENGINE. LAND ROVER WILL NOT REPLACE THE ENGINE UNDER WARRANTY. SAID I NEED TO PAY FOR OUT OF POCKET. APPARENTLY THERE IS A RECALL FOR MY YEAR, MAKE AND MODEL VEHICLE FOR THIS SAME ISSUE. LAND ROVER CLAIMS MY VIN IS NOT PART OF THE RECALL.

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