NHTSA Complaint #11365821 — 2015 FORD FUSION

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WITHOUT WARNING, THE DRIVER'S SIDE REAR DOOR LATCH FRACTURED. THE CONTACT STATED THAT A ROPE WAS TIED TO THE DOOR HANDLE TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO TROPICAL FORD (9900 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.*DT*JB