NHTSA Complaint #11365801 — 2013 FORD FUSION

ON MULTIPLE OCCASIONS, DRIVING AT SPEEDS OVER 60MPH FOR MORE THAN 50 MILES, CAUSES A SYSTEM ALERT THAT SAYS STEERING ASSIST FAULT AND THE POWER STEERING GOES OUT. THE FIRST TIME I WAS ABLE TO PULL OVER BEFORE THE POWER STEERING WENT OUT. THE NEXT TIME, MY BOYFRIEND WAS DRIVING AND HE HAD TO VEER ONTO THE SHOULDER. MOST RECENTLY, MY GRANDMOTHER DROVE MY CAR TO THE AIRPORT AND WAS UNABLE TO GET THE VEHICLE OUT OF TRAFFIC TURNING INTO THE AIRPORT AS SHE WAS NOT STRONG ENOUGH TO MANEUVER THE CAR INTO THE PARKING LOT. I REGULARLY KEEP UP WITH ALL NECESSARY MAINTENANCE AND HAVE BROUGHT THE CAR TO MODICA BROTHERS AS WELL AS A LOCAL MECHANIC AND THEY HAVE BOTH TOLD ME IT IS BOLT CORROSION AS THEY ASSESSED ALL OTHER POSSIBILITIES. UPON RESEARCH, I FOUND A RECALL FOR FORD FUSIONS MANUFACTURED IN HERMOSILLO IN 2013 UNDER RECALL #19S26. I CONTACTED FORD ABOUT HAVING MY CAR ADDED TO THE RECALL AND WAS ADVISED TO REACH OUT TO NHTSA. AS THIS IS A BIG SAFETY HAZARD, I WISH TO HAVE THIS ADDRESSED IMMEDIATELY.