NHTSA Complaint #11365797 — 2014 FORD F-250

REDUCTANT (DIESEL EXHAUST FLUID) HEATER HAS FAILED ON MY 2014 F-250 WITH A 6.7L DIESEL. DIAGNOSTIC CODE P20BA. FORD FSA 18M01 COVERS THIS FAILURE ON 2011-2012 F-250/350 AND 2011-2015 F-450/550. FROM PARTS.FORD.COM " PART # 5J225 (REDUCTANT HEATER AND SENDER ASSEMBLY),USAGES: 10/04/2011 - 07/05/2016, F250/350/450/550 SUPER DUTY, 6.7L 4V V8 T/C DIESEL, WIDE FRAME (PICKUP), WITH LOW SULFUR DIESEL FUEL CONTENT" STATING THAT THE SAME "REDUCTANT HEATER AND SENDER" WAS USED FROM 2011-2016. HOWEVER THE FSA DOES NOT INCLUDE 2013-2015 F-250/350 MODELS. I BELIEVE THIS IS DUE TO THE LARGE NUMBERS OF THESE SPECIFIC MODELS ON THE ROAD AND THE FACT THAT FORD DOES NOT WANT TO BE RESPONSIBLE FOR THIS EMISSIONS EQUIPMENT RELATED FAILURES. THIS FAILURE WILL KEEP MY VEHICLE FROM PASSING INSPECTION. MY VEHICLE, WHICH I AM THE ORIGINAL OWNER, HAS LESS THAN 65,000 MILES AS OF 10/22/2020.