NHTSA Complaint #11365740 — 2016 GMC CANYON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11365740
Vehicle	2016 GMC CANYON
Component	POWER TRAIN
Date of Incident	February 3, 2020
Date Filed	October 22, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TRANSMISSION CONSISTENTLY SHUDDERS WHEN ACCELERATING IN ALL DRIVING CONDITIONS AND SPEEDS, AND SOMETIMES GOES TO HIGHER RPMS WHEN ENGINE IS WARM AND RESTARTED. DEALER SAID THIS WAS NORMAL WHEN RECENTLY BROUGHT IN. IT WAS NOT SHOWING ANY CODES. DEALER SAID NOT TO KEEP 4X4 IN AUTO MODE. LESS THAN A WEEK AFTER RECEIVING TRUCK BACK FROM DEALER, A 4 WHEEL DRIVE WARNING MESSAGE WAS DISPLAYED AND THE CAR WOULD NOT GO INTO 4 WHEEL DRIVE OR AUTO. MESSAGE AND PROBLEM COMES AND GOES. SHUDDERING SHOULD NOT OCCUR AND KEEPING IN AUTO MORE DURING RAIN AND COLD WEATHER IS A SAFETY PRECAUTION THAT SHOULD NOT BE AN ISSUE.

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