NHTSA Complaint #11365722 — 2016 INDIAN SPRINGFIELD

2016 INDIAN SPRINGFIELD MOTORCYCLE VIN: [XXX] THE HEADLIGHT SYSTEM WENT OUT ON OR ABOUT 09-05-20 FOLLOWING AN INDIAN REPAIR SHOP VISIT FOR A RECALL ON A DIGITAL SHIFTING SYSTEM (SECOND TIME IN SHOP FOR THIS ISSUE). RIGHT AFTER THIS REPAIR ON 09-05-20 (AND I CANNOT TELL YOU EXACTLY WHEN, MAYBE 1 DAY OR LESS, THE HEADLIGHTS WHEN OUT WHILE I WAS DRIVING THIS MOTORCYCLE, (MOVING ON A STREET). ON 9-10-20 I BROUGHT MY 2016 INDIAN SPRINGFIELD TO DAYTONA BEACH INDIAN FOR DIAGNOSIS OF THE HEADLIGHT SYSTEM OUTAGE PROBLEM. ON 9-10-20 WAS INFORMED BY DAYTONA BEACH INDIAN THAT THE VCM (VEHICLE CONTROL MODULE) HAD FAILED, SPECIFICALLY PIN # 11, THIS CONTROLLED THE HEADLIGHT SYSTEM. PLEASE NOTE THAT BOTH INDIAN MOTORCYCLES AND THE NHTSA HAVE A RECALL OUT ON 2014 MOTORCYCLES, CERTAIN MODELS, CHIEF AND CHIEFTAIN. NHTSA CAMPAIGN NUMBER: 19V339000 AND INDIAN MOTORCYCLE COMPANY 01-19-02 - POTENTIAL NUMBER OF UNITS AFFECTED 6,487. INDIAN MOTORCYCLE CUSTOMER CONNECTIONS REFUSES TO TAKE ANY RESPONSIBILITY FOR THIS PROBLEM. COULDN'T THEY HAVE USED A 2014 DEFECTIVE COMPONENT THE "VCM" ON A 2016 MOTORCYCLE? COULD THEY HAVE MORE OF A PROBLEM THAN THEY KNOW OF? REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC