NHTSA Complaint #11365677 — 2013 FORD FUSION

MY VEHICLE WAS SERVICED FOR A WIDE SPREAD FAULTY DOOR LATCH RECALL IN 2016 AND WAS REINSPECTED AGAIN THIS YEAR FOR THE ANOTHER DOOR LATCH RECALL. NOW MY PASSENGER FRONT DOOR LATCH IS FAULTY CAUSING MY DOOR TO NOT CLOSE AT ALL. THE CUTTER FORD DEALER ON OAHU IS TELLING ME EVEN THOUGH MY DOOR LATCH IS FAULTY, IT'S NOT COVERED BY THE RECALL AND I WILL HAVE TO PAY FOR IT TO BE REPLACED. HOW IS THIS POSSIBLE? AFTER HAVING MY DOOR LATCHES REPLACED FOUR YEARS AGO DUE TO A RECALL, THEY ARE NOW FAULTY AGAIN FOUR YEARS LATER. DOES ANOTHER RECALL NEED TO BE ISSUED TO REPLACE THE DOOR LATCHES USED IN THE ORIGINAL RECALL. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED AND CORRECTED BY THE FORD DEALER FREE OF CHARGE.*DT CONSUMER STATED VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT WAS NOT REPAIRED.*JB