NHTSA Complaint #11365634 — 2015 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2015 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 40 MPH, SHE HAD HEARD AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE. AS THE CONTACT ATTEMPTED TO PULL OVER, THE VEHICLE BEGAN TO LOSE POWER WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS PULLED OVER TO SHOULDER AND BLACK SMOKE STARTED COMING FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO POHANKA HYUNDAI OF FREDERICKSBURG (5200 JEFFERSON DAVIS HWY A, FREDERICKSBURG, VA 22408). THE NEXT DAY, THE CONTACT WAS INFORMED THAT A CONNECTING ROD BECAME DEFECTIVE AND LED TO COMPLETE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,818.*DT CONSUMER STATED VEHICLE IS CURRENTLY AT POHANKA HYUNDAI OF FREDERICKSBURG.*JB