NHTSA Complaint #11365601 — 2013 CHEVROLET TAHOE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11365601
Vehicle 2013 CHEVROLET TAHOE
Component AIR BAGS
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY 2013 TAHOE HAS CRACKS IN THE DASHBOARD OVER THE STEERING COLUMN AND THE PASSENGER SEAT SIDE. THERE ARE PICTURES ATTACHED. THE CRACKS JUST HAPPENED. I HAVE REPORTED THIS BEFORE, NOTHING HAPPENED. IT HAS GOTTEN WORSE. I HAVE TAKEN TO GET IT FIXED BUT COST IS OUTRAGEOUS. I HAVE ORDERED TWO DASH COVERS NEITHER MATCHED. NOW BY FRONT DOORS (BOTH THE DRIVER AND PASSENGER SIDE) PULL HANDLES ARE FALLING PART. EVERY TIME YOU PULL THE DOOR SHUT IT PINCHES YOUR FINGERS OR SLIPS AND YOU ALMOST FALL DOWN. EVERY UNSAFE. THIS WAS MY DREAM CAR. MY HUSBAND HAS OWNED SEVERAL TAHOES THAT HE USES IN IS BUILDING BUSINESS, HE DOES NOT BABY IS VEHICLES AND HIS INTERIOR COULD BE CLEANED UP AND LOOK LIKE NEW AND IT'S A 2004 WITH ALMOST 300,000 MILES ON IT. MY INTERIOR RATTLES AND LOOKS SO CHEAP. I AM 66 YEARS OLD. I CAN NOT AFFORD A NEW TAHOE OR A USED ONE THEY ARE WAY TO EXPENSIVE IF THESE PROBLEMS ARE GOING TO HAPPEN. I TOOK TO A DEALERSHIP 2 WEEKS AGO TO GET AN ESTIMATE ON THE PARTS AND LABOR. I VOTED THE PARTS QUOTE BUT HAVEN'T HEARD FROM THE LABOR. I CAN'T BELIEVE YOU HAVE TO BUY THE ENTIRE DOOR PANELS. I AM ASHAMED TO DRIVE MY CAR WITH FAMILY AND FRIENDS IN IT, BECAUSE IT RATTLES AND LOOKS HORRIBLE. I AM AFRAID IT THE CRACK OVER THE STEERING MAY CAUSE SOME ELECTRICAL OR SOME OTHER PROBLEMS. I WOULD LIKE A RESPONSE TO THESE PROBLEMS. I HAVE FRIENDS WITH THE EXACT PROBLEMS. I WOULD CONSIDER BUYING ANY ELSE, BUT WE HAVE ALWAYS BEEN CHEVY FANS. I DON'T KNOW NOW?

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