NHTSA Complaint #11365435 — 2013 MERCEDES-BENZ GL550

WE PURCHASED THE 2013 GL 550 FIVE MONTHS AGO. WHEN WE WERE DRIVING HOME THE VEHICLE SHIFTED ITSELF INTO PARK WHILE IN WAS IN DRIVE. THE VEHICLE ABRUPTLY STOPPED AND VIOLENTLY JERKED THE CAR AND OUR FAMILY WAS INSIDE IN TRAFFIC APPROACHING A FOUR WAY STOP LIGHT. WHEN WE ATTEMPTED TO PUT THE CAR BACK INTO DRIVE AND PULL OFF THE CAR AUTOMATICALLY SHIFTED ITSELF INTO PARK AGAIN WHILE WE WERE DRIVING. THIS HAPPENED IN THE MIDDLE OF TRAFFIC WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC AT A LIGHT. POLICE WERE CALLED. CAR WAS TOWED. WE'VE SINCE FOUND THAT THERE WAS A RECALL FOR FAULTY INSTALLATION OF THE EIS FOR THE MODEL YEAR RIGHT BEFORE OURS, 2012. APPARENTLY THE PROBLEM WAS NEVER FIXED AND WAS PASSED ON, BUT MERCEDES BENZ FAILED TO WARN CONSUMERS NOR ISSUE A RECALL. WE ARE GETTING NO HELP WITH REPAIRS EVEN THOUGH THIS IS AN ONGOING SAFETY ISSUES OCCURRING IN SEVERAL OF THEIR CARS. WE'RE ASKING NHTS FOR ASSISTANCE WITH FORCING MERCEDES BENZ TO FIX THIS VERY DANGEROUS AND EXPENSIVE PROBLEM. ## VIN PASSED ## MERCEDES-BENZ 2013 GL 550 ##