NHTSA Complaint #11365365 — 2015 RAM 1500

MY VECHICLE RECENTLY DID NOT START JUST GOT A DEAD CLICK WAS ABLE TO GET IT STARTED WITH A JUMP START BROUGHT IT TO THE DEALER TO HAVE IT CHECK THEY TOLD ME THERE NO CODES IN THE SYSTEM TO DIAGNOSE THE PROBLEM ASKED ME TO LEAVE THE VECHICLE TO SEE IF THE PROBLEM REACCURED BUT IT DID NOT. 2 DAYS LATER THE SAME THING HAPPENED I WAS 50 MILES FROM HOME I WAS ABLE TO GET VEHICLE STARTED TO IT TO THE DEALER GOT THE SAME DIAGNOSIS NO CODES AND THEY CAN DETERMINE THE CAUSE SO NOW I HAVE A VECHICLE THAT I DON'T KNOW IF IT WILL START WHEN I GET IN IT . I CALLED RAM CUSTOMER CARE AT 18009921997 AND WAS TOLD THE DEALER FOLLOWED THERE PROTOCOL AND WITH OUT CODES OR REPLICATION OF THE ISSUE IT CAN NOT BE FIXED. I FIND THAT TO BE ABSURD THAT THEY ARE UNABLE TO DIAGNOSE A ISSUE WITH THERE VECHICLE AND I'M LEFT TO BE THE GUINEA PIG. I HAVE FAMILY AND TRAVEL TO WORK NOT KNOWING IF I WILL BE STRANDED WHEREVER I AM NOT A GOT OR SAFE SITUATION. I HOPE YOU CAN HELP WITH THIS ISSUE