NHTSA Complaint #11365349 — 2015 NISSAN ARMADA

TL* THE CONTACT OWNS A 2015 NISSAN ARMADA. THE CONTACT STATED THAT THE DEFROST WOULD FUNCTION INDEPENDENTLY BUT NO LIGHT INDICATED THAT THE DEFROSTER WAS ON. THE AIR CONDITIONER WOULD BLOW AND TURN OFF INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHEN SHE ENTERED THE VEHICLE, THE AIR CONDITIONER WOULD START TO BLOW AT FULL BLAST INDEPENDENTLY. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS NOT ABLE TO START WHILE ATTEMPTING TO DRIVE. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO UNLOCK THE DOORS. THE CONTACT ALSO MENTIONED THAT SHE CHANGED THE VEHICLE BATTERY THREE TIMES. THE VEHICLE WAS TAKEN TO PREMIER NISSAN OF METAIRIE (6636 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE BUT MENTIONED TO THE CONTACT THAT THERE WAS AN UNKNOWN CODE POPPING UP HOWEVER, HE WAS UNABLE TO FIGURE OUT THE CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PICKED UP THE VEHICLE. THE CONTACT STATED THAT THE NEXT DAY WHEN SHE OPENED THE DOOR OF THE VEHICLE, THERE WAS A 45 SECOND DELAY FOR THE DOME LIGHT TO ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START WHILE ATTEMPTING TO DRIVE. THE CONTACT MENTIONED THAT SHE HAD THE VEHICLE JUMP STARTED. THE CONTACT MENTIONED THAT AN ELECTRICAL FAILURE GOING ON WITH THE VEHICLE AND THE DEALER COULD NOT FIND A FAILURE CODE AND WAS CONCERNED FOR HER AND HER FAMILY'S SAFETY. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,899. *DT*JB