NHTSA Complaint #11365094 — 2015 FORD FUSION

TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER WHILE DEPRESSING THE ACCELERATOR PEDAL. THE RPM WAS REDLINED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED TO PARK HOWEVER, THE INSTRUMENT PANEL INDICATED THAT HILL START ASSIST WAS NOT AVAILABLE. IN ADDITION, THE REAR LIGHTS REMAINED ILLUMINATED WITHOUT DEPRESSING THE BRAKE PEDAL. THE CONTACT DISCONNECTED THE BATTERY FOR THE REAR LIGHTS TO TURN OFF. THE CONTACT HAD A CERTIFIED MECHANIC TO LOOK AT THE VEHICLE AND WAS INFORMED THAT THE THROTTLE BODY SURGED CAUSING THE FAILURE. THE CONTACT CALLED TALLAHASSEE FORD (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER FIELD SERVICE ACTION: 13N03 (THROTTLE BODY EXTENDED COVERAGE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.