NHTSA Complaint #11365032 — 2012 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11365032
Vehicle	2012 GMC TERRAIN
Component	ENGINE
Date of Incident	March 29, 2020
Date Filed	October 18, 2020
Mileage	147,693 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

ME AND MY WIFE OWN A 2012 GMC TERRAIN 2.4L ENGINE. OIL CONSUMPTION IS 1 QUART EVERY 500 MILES THE DEALERSHIP LOCATED AT 16400 W COLFAX AVE GOLDEN CO HAD ARE VEHICLE FOR TWO WEEKS RUNNING DIAGNOSTICS TESTS AND USING A ON BOARD COMPUTER HOOKED UP TO THE VEHICLE WITH NO ANSWER FOR WHY THE VEHICLE WAS LOSING POWER AND GAS PEDAL GOING TO THE FLOOR WITH NO CODES PULLING UP AS THEY MIMICKED THE PROBLEM WITH A ON BOARD COMPUTER HOOKED UP TO THE VEHICLE WHILE A GM TECH TEST DROVE THE TERRAIN THIS IS A MAJOR PROBLEM FOR DRIVING ON THE HIGHWAY ITS LIKE GOING 45 MPH ON THE HIGHWAY AND SLAMMING ON YOU'R BRAKES THEN THE VEHICLE KICKS BACK INTO GEAR.MY WIFE IS A NURSE AND NEEDS HER VEHICLE TO GET TO AND FROM WORK ESPECIALLY WITH COVID-19 IF SHE CANT MAKE IT TO WORK PEOPLE COULD DIE COVID IS NOTHING TO PLAY AROUND WITH AND NURSES ARE NOT ALLOWED TO CALL IN WHILE COVID IS GOING ON THIS PROBLEM WITH THIS TERRAIN NEEDS TO BE INVESTIGATED IF A GM CERTIFIED TECH DOES NOT KNOW WHAT IS GOING ON WITH THIS VEHICLE WHO WOULD.

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Recent Complaints for the 2012 GMC TERRAIN

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