NHTSA Complaint #11365029 — 2012 GMC TERRAIN

PISTONS ARE BAD AND DEALERSHIP AT 16400 W COLFAX AVE,GOLDEN CO 80401 REFUSES TO REPLACE AND OIL CONSUMPTION IS TO MUCH. THIS PROBLEM HAS BEEN GOING ON FOR TO LONG I WAS TOLD BY MANAGEMENT AFTER I PAID FOR A HIGH PRESSURE FUEL PUMP REPLACEMENT IF THE PROBLEM WAS STILL THERE IT WOULD BE FIXED AT NO CHARGE TO ME. SINCE THEN THE MANAGER QUIT AND THERE IS ALL DIFFERANT STAFF AND I HAVE TRIED THE CORPORATE OFFICE STILL NOT RESOLVED THE ONLY THING LEFT IS SMALL CLAIMS COURT WITH A CAP AT $7000.I DO NOT WANT TO GO TO COURT IF I REALLY DO NOT HAVE TO BUT IF NECESSARY I ALREADY HAVE THE PAPERWORK TO FILE.THE DEALERSHIP HAD MY VEHICLE FOR OVER TWO WEEKS RUNNING DIAGNOSTICS WITH NO ANSWER I ASKED THEM TO CHECK THE PRESSURE COMING FROM THE OIL CAP WHEN YOU REMOVE IT.NOTHING THEY JUST REPLACED THE HIGH PRESSURE FUEL PUMP AND THE PROBLEM IS STILL THERE THIS VEHICLE IS NOT SAFE TO DRIVE AND CAN CAUSE A WRECK IF NOT FIXED. LOSES POWER AND GAS PEDAL HITS THE FLOOR I HAD TO PAY FOR A RENTAL CAR THE WHOLE TIME THE DEALERSHIP HAD MY VEHICLE BECAUSE THEY SAID THEY WOULD GET US A LONER VEHICLE AND THAT NEVER HAPPENED THIS WILL BE MY LAST ATTEMPT TO RESOLVE THIS MATTER OUT OF COURT.