NHTSA Complaint #11364854 — 2011 GMC SIERRA 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11364854
Vehicle	2011 GMC SIERRA 1500
Component	SERVICE BRAKES
Date of Incident	October 17, 2020
Date Filed	October 17, 2020
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I HAD A SEVERE SHUDDER WHEN BRAKING. I TOOK APART THE FRONT BRAKES AND DID NOT FIND ANYTHING. WHEN I TOOK OFF THE REAR DRUM I FOUND THAT THE WASHERS ON THE HOLD DOWN SPRINGS HAD FAILED AND ALLOWED THE PIN TO PULL THROUGH. (MAKING A CROSS IN THE WASHER WHERE THERE SHOULD ONLY BE A SLOT) THE RELEASED THE SPRING AND WASHER TO FALL. THE SHOES WERE JUST SITTING THERE NOT SECURED TO THE BACK PLATE OF THE WHEEL. THE SECOND SIDE HAD ALMOST FAILED AND THE WEAR ON THE WASHER IS VISIBLE IN MY ATTACHED PHOTOS.

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