NHTSA Complaint #11364739 — 2011 GMC ACADIA ENGINE

Complaint Details

ODI Number	11364739
Vehicle	2011 GMC ACADIA
Component	ENGINE
Date of Incident	October 7, 2020
Date Filed	October 16, 2020
Mileage	138,706 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WAS DRIVING MY CAR. GOT OFF I-79 TO GET GAS. GOT BACK IN MY CAR AND IT WOULDN'T START. HAD TO GET A JUMP. IT STARTED. STARTED DRIVING (ABOUT 4 MILES) ALL OF A SUDDEN IT STARTED MAKING A NOISE FROM THE MOTOR. IT NEVER GAVE ME A WARNING, NO NOISE OR ANYTHING BEFORE THIS. IT RAN PERFECTLY. I'M SO DISGUSTED. THEY'RE SAYING ALMOST $5000.00 WITH PARTS AND LABOR WITH A USED MOTOR. THE BEARING SPUN, THE ROLLER ROCKER BROKE OFF TIMING CHAIN, AND SOMETHING ELSE. HMM A USED MOTOR. YOU DO KNOW A USED MOTOR WILL FALL INTO THAT CATEGORY AGAIN!! I TOOK IT TO THE MECHANIC WHERE IT STILL SITS. I UPKEPT THE OIL BEFORE IT WAS DUE. IT HAS 138,706 MILES I NEVER HAD ANY PROBLEMS WITH THIS CAR AT ALL . GM I HOPE YOU DO US RIGHT BECAUSE WE STOOD BY YOU AND TRUSTED YOU!

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