NHTSA Complaint #11364730 — 2013 FORD MUSTANG

MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AND I FISH TAILED UNTIL I SHIFTED INTO N, BUT SHE IS OLDER AND JUST PAID IT OFF, AND NOW SINCE POLICE WOULDN'T HELP US AGAINST THEIR OWN FAMILY I. WASH CO TN WE HAD MOVE AND HER CAR IS ONLY WAY SHE HAD TO WORK, MY CARS ARE ALSO ELECTRONICALLY DISABLED AT THIS TIME , ONLY CAR I HAVE IS MANUEL TRANS AND SHE CAN'T SHIFT GEARS, SHE HELPS EVERYONE AND IS A NURSE YET WE CAN'T GET AN ONE HELP HER AND WHERE SHE MOVED HAD BROKE HER , PLEASE TELL ME A WAY I CAN GET HER A RELIABLE FIX, FROM WHAT I'VE SEEN FORD SHOULD WENT A RECALL. SHE HAS NO CHOICE BUT TO TAKE HER CHANCES SINCE MY CAR GAS TANK WAS SUGARED , IT'S GETTING WORSE AND ONLY DOES IN CERTAIN AREAS NEAR SUB STATIONS FOR SOME REASON.AND I AM DISABLED BUT NOT DRAWING ANYTHING JUST WORK ON CARS, SINCE GATEWAY AUTO BODY SHUT DOWN, TRYING MY BEST JUST GET BY. ANY HELP OR REFERENCES WOULD BE APPRECIATED . TY