NHTSA Complaint #11364563 — 2018 CHEVROLET SILVERADO 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11364563
Vehicle 2018 CHEVROLET SILVERADO 1500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 38,990 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I STARTED MY VEHICLE AND PUT THE TRUCK IN REVERSE TO BACK OUT OF A PARKING SPOT. GAVE THE TRUCK GAS AND IT WOULDN'T ACCELERATE. PUT THE TRUCK BACK IN PARK AND LOOKED AT THE GUAGES AND THERE WERE NO RPM'S SHOWING ON THE CLUSTER AND THE OIL PRESSURE WAS AT ZERO. THERE WAS A MESSAGE THAT SAID TRAILER BRAKE SYSTEM ON THE SCREEN. I TURNED THE TRUCK OFF AND ON AGAIN AND THE SAME THING HAPPENED. I PUT THE TRUCK IN DRIVE AND IT WOULD MOVE FORWARD BUT THE MOTOR RAN VERY ROUGH AND THERE WAS NO POWER STEERING. I DISMISSED THE FIRST MESSAGE AND ANOTHER MESSAGE POPPED UP THAT SAID "STEERING ASSIST IS REDUCED, DRIVE WITH CARE." I PULLED INTO ANOTHER PARKING SPOT, TURNED THE TRUCK OFF, AND WAITED FOR A RIDE. I STARTED THE TRUCK WHEN MY RIDE SHOWED UP TO MAKE SURE IT WAS STILL NOT WORKING AND IT WAS AS IF NOTHING HAPPENED BEFORE. THE TRUCK HAD NO ISSUES ON THE 16 MILE DRIVE HOME. GOT HOME AND TURNED THE TRUCK OFF AND STARTED IT AGAIN AND THE MESSAGE CAME BACK UP AND THE ISSUES CAME BACK. I HAVE A VIDEO OF THE TRAILER BRAKE SYSTEM AND ME SHIFTING THE TRUCK AND THE GUAGE CLUSTER. I HAVE A PICTURE OF THE STEERING ASSIST MESSAGE.

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