NHTSA Complaint #11364466 — 2007 LEXUS ES

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11364466
Vehicle	2007 LEXUS ES
Component	UNKNOWN OR OTHER
Date of Incident	October 15, 2020
Date Filed	October 15, 2020
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY DASHBOARD IS SO SHINNY I HAVE TO GET OFF THE INTERSTATE IF THE SUN IS FACING ME. MY LOCAL ATLANTA DEALERSHIP INFORMED ME ABOUT MY PASSENGER SIDE AIR BAD RECALL ......BUT DID NOT INFORM ME ABOUT THE DASH RECALL. I FELT BETRAYED AND CALLED LEXUS CORPORATE WITH NO RESULTS. WHY IS NOT A SYSTEM ON PLACER TO NOTIFY OWNERS WHEN A RECALL IS ISSUED BY CORPORATE INSTEAD OF THE LOCAL DEALERSHIP? MY LOCAL DEALERSHIP IS HENNESSY LEXUS OF ATLANTA.

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