NHTSA Complaint #11364396 — 2017 DODGE CHARGER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11364396
Vehicle 2017 DODGE CHARGER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 22,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State HI

Consumer Description

THE UCONNECT 8.4INCH NAV TOUCHSCREEN HAS A GIANT BUBBLE ACROSS THE TOP THAT IS STILL EXPANDING IN SIZE. WITH THE VEHICLE RUNNING, THE TOUCHSCREEN ACTS ON ITS OWN WITHOUT OPERATOR INTERFACE, TOUCHING VARIOUS PORTIONS OF THE SCREEN AT RANDOM, DEPENDING ON THE STATUS OF THE BUBBLE. WHILE ON THE MEDIA PAGE, THE SYSTEM WILL ANNOYINGLY SWAP BETWEEN BLUETOOTH, USB, AUXILLARY SOURCES, WHILE ON THE CLIMATE SCREEN, IT WILL SWAP BETWEEN THE DIFFERENT MODES OF CIRCULATION OF AIR IN THE VEHICLE. THE SAFETY CONCERN IS IT WILL TRY TO DIAL EMERGENCY SERVICES, OR TRY TO START LAUNCH CONTROL OF THE VEHICLE. I WAS LUCKY IN THAT I DON'T HAVE THE SOS SYSTEM ENABLED, AND I WAS STATIONARY WHEN LAUNCH CONTROL WAS TURNED ON BY THE TOUCHSCREEN, BUT I AM CONCERNED FOR OTHERS WHILE THE VEHICLE MAY BE IN MOTION. I HAVE DONE SOME RESEARCH AND THIS ISSUE APPEARS TO BE WIDESPREAD ACROSS DODGE CHARGER'S AND CHALLENGER'S.

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