NHTSA Complaint #11364387 — 2011 LEXUS RX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11364387
Vehicle	2011 LEXUS RX
Component	ENGINE
Date of Incident	September 25, 2020
Date Filed	October 14, 2020
Mileage	134,370 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

OUR 2011 LEXUS RX 350 OIL COOLER LINE FAILED CAUSING ENGINE DAMAGE. A FAMILY MEMBER WAS DRIVING AND THE LOSS OF MOTOR OIL COULD HAVE LOCKED THE ENGINE AND CAUSED AN ACCIDENT. LEXUS IS WILLING TO PAY FOR THE PART, BUT NOT REPAIR THE DAMAGE CAUSED BY THE FAILED OIL COOLER LINE.

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