NHTSA Complaint #11363878 — 2010 FORD FUSION

WAS DRIVING ON THE INTERSTATE IN A CONSTRUCTION ZONE, WHEN THE ORANGE "WRENCH" LIGHT CAME ON THE DASHBOARD AND THE CAR ENGINE LOST POWER. I WAS BARELY ABLE TO PULL INTO THE RIGHT LANE AND THEN OFF THE ROAD SINCE IT WAS A CONSTRUCTION ZONE. THE CAR HAS A CODE OF P2111 POSTED, AND I THOUGHT MY 2010 FORD FUSION WAS COVERED UNDER FORD'S CUSTOMER SATISFACTION PROGRAM 13N03, BUT THEY DO NOT SHOW THAT MY CAR IS COVERED UNDER 13N03, AND CAN'T EXPLAIN WHY IT IS NOT. THE SYMPTOMS OF THE PROBLEM EXACTLY MATCH THAT CUSTOMER SATISFACTION PROGRAM. IT WAS QUITE A DANGEROUS SITUATION, HAVING THE ENGINE LOSE POWER LIKE THAT WHILE DRIVING ON A CROWDED INTERSTATE, AND I FEEL THAT EVEN THOUGH THIS IS AN OLDER VEHICLE, IT SHOULD BE LLOOKED INTO FURTHER.