NHTSA Complaint #11363694 — 2014 AUDI A4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11363694
Vehicle	2014 AUDI A4
Component	ENGINE
Date of Incident	August 8, 2020
Date Filed	October 10, 2020
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I TOOK MY CAR TO THE AUDI SERVICE CENTER AND THEY EXPRESSED TO ME THAT MY ENGINE COOLANT PUMP WAS NOT WORKING AND THAT IT HAD TO BE REPLACED. HOWEVER, THEY DID NOT TELL ME IT WAS APART OF A RECALL. HAD I KNOWN THIS, I FEEL AS THOUGH I SHOULD NOT HAVE BEEN CHARGED APPROXIMATELY $2,300 TO GET IT FIXED WHEN IT WAS RECALLED FROM SOMETHING OUT OF MY CONTROL.

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