NHTSA Complaint #11363693 — 2014 CHEVROLET SPARK

IN AUGUST 2019, AS I WAS DRIVING ON A MAJOR HIGHWAY MY VEHICLE CHECK ENGINE LIGHT BECAME ILLUMINATED AND MY BRAKE, GAS, STEERING COLUMN, AND VEHICLE LOSS COMPLETE FUNCTION. THIS INCIDENT ALMOST COST ME MY LIFE. THANK GOODNESS I WAS ABLE TO EXIT THE HIGHWAY IN TIME. AFTER WEEKS AND MONTHS OF FAILED REPAIR ATTEMPTS, I CONTACTED GM HOPING TO GAIN SOME RESOLUTION. AFTER FILING A COMPLAINT IN DECEMBER 2019 THERE WAS NO RESPONSE UNTIL LAST WEEK. I RECEIVED A LETTER IN THE MAIL FROM ,MRS. NEELIE O'CONNOR-GLOBAL EXECUTIVE DIRECTOR CUSTOMER EXPERIENCE OPERATIONS, STATING THAT MY MECHANICAL ISSUES MAY INDEED BE AT THE FAULT OF GM. THEY WOULD PAY FOR DAMAGES ,ONLY IF MY CAR WAS UNDER 120,000 MILES ,AND THEIR MECHANIC CONFIRMS THE DAMAGES.