NHTSA Complaint #11363580 — 2011 FORD F-150

TL* THE CONTACT OWNS A 2011 FORD F-150. THE CONTACT STATED THAT THE ELECTRONIC STEERING FAILED WHILE DRIVING 60 MPH, WITHOUT WARNING. THE CONTACT LOSS POWER STEERING AND PULLED OFF TO THE SHOULDER OF THE ROADWAY. THE CONTACT CALLED A FRIEND WHO OWNED A TRAILER TO HAVE THE VEHICLE TRAILERED TO HIS RESIDENCE. RISER FORD LINCOLN (4201 CENTRAL AVE, HOT SPRINGS, AR 71913) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 187,073.