NHTSA Complaint #11363573 — 2016 FORD C-MAX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11363573
Vehicle	2016 FORD C-MAX
Component	UNKNOWN OR OTHER
Date of Incident	October 9, 2020
Date Filed	October 9, 2020
Mileage	77,990 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FORD HAS RECALLED MANY CARS/TRUCKS FOR BACKUP CAMERA ISSUES. MY CAR IS NOT PART OF THE RECALL AND HAS HAD MANY ISSUES WITH THE CAMERA WHICH I HAVE MENTIONED TO THE DEALER. I WOULD LIKE YOU TO INCLUDED MY VEHICLE IN THE RECALL AS WELL. THE CAMERA SHOWS A DARK SCREEN AND THEN A MESSAGE APPEARS SAYING IT IS NOT AVAILABLE. I'M ATTACHING THE MOST RECENT INCIDENT WHICH WAS 10/08/2020 & HAPPENED AGAIN NUMEROUS TIMES. I JUST DON'T WANT TO BE STUCK PAYING FOR THIS "REPAIR". THANK YOU KINDLY, BARBARA D. JOHNSON

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