NHTSA Complaint #11363489 — 2015 RAM 1500

THE VEHICLE SUSPENSION FAILS AT RANDOM TIMES AND THE TRUCK BOUNCES VIOLENTLY, BUT NOT ALL CORNERS OF THE VEHICLE, WHICH CAUSES ALMOST UNCONTROLLABLE SWERVING. THE SUSPENSION THEN RIDES ON THE BUMP STOPS AND HITS ALL BUMPS VERY HARD. SOMETIMES YOU CAN STOP, SHUT DOWN AND RESTART, LET THE VEHICLE IDLE FOR A FEW MINUTES AND IT WILL SOLVE THE PROBLEM TEMPORARILY. YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN AND IT CAN HAPPEN VERY SWIFTLY. SO FAR I'VE MANAGED TO CONTROL IT, BUT AM AFRAID THAT SOMETIME WHEN TOWING MY TRAVEL TRAILER IT WILL CAUSE LOSS OF CONTROL AND BE THE CAUSE OF AN ACCIDENT WITH POSSIBILITY OF SERIOUS INJURIES. I SELECTED A DATE BELOW, BUT IT HAS HAPPENED AT LEAST 10 TO 20 TIMES! YOU DON'T GET THE OPTION TO PICK MULTIPLE DATES. I HAVE TALKED TO SEVERAL RAM DEALERS AND NONE SEEM TO HAVE ANY IDEA WHAT TO DO ABOUT IT. FIAT CHRYSLER MUST ADDRESS THIS ISSUE BEFORE SOMEONE IS KILLED OR VERY SERIOUSLY INJURED. I HAVE NO DOCUMENTATION BECAUSE THE DEALERS ADMIT THEY HAVE NO IDEA, SO I HAVEN'T TAKE IT IN. ONLINE FORUMS FOR RAM INDICATE THAT THERE ARE MANY TRUCKS EXHIBITING THESE SYMPTOMS. ONCE WHEN IT HAPPENED I WAS TOWING MY TRAVEL TRAILER (APPROXIMATELY 6,000 LBS.) AND IT SWERVED SO VIOLENTLY THAT MY WIFE SCREAMED AND THOUGHT WE WERE GOING TO CRASH!