NHTSA Complaint #11363254 — 2020 LINCOLN CORSAIR

2020-08-29 CAR WAS PURCHASED, DUE TO CURRENT COVID-19 SITUATION THE CAR IS JUST DRIVEN OCCASIONALLY. AFTER THE CAR WAS NOT MOVED FOR OVER 14 DAYS THE CAR WENT INTO DEEP SLEEP MODE. ACCORDING TO THE WARNING (SEE ATTACHED PIC) IT REQUIRES TO MANUALLY TURN ON THE CAR TO DEACTIVATE THIS MODE. THIS IS NOT THE CASE OF THE CORSAIR BECAUSE ON DAILY BASIS THE CAR CONTINUES GOING INTO THE DEEP SLEEP MODE DRAINING THE BATTERY. IN TWO OCCASIONS BETWEEN THE WEEK OF SEP 14TH AND SEP 21ST I WAS REQUIRED TO JUMP START THE BATTERY TO TURN THE CAR ON. 2020-09-21 REMOTE FEATURES DISABLED FOR BATTERY OPTIMIZATION. TO CONSERVE BATTERY LIFE FOR THE CORSAIR, REMOTE FEATURES ARE TEMPORARILY UNAVAILABLE. THIS HAPPENS BEEN DRIVEN IN A WHILE. 2020-09-22 YOUR SCHEDULED START FAILED. THE CORSAIR START FAILED BECAUSE YOUR VEHICLE INACTIVITY HAS PUT IT IN DEEP SLEEP MODE IN ORDER TO CONSERVE BATTERY POWER. 2020-09-23 YOUR SCHEDULED START FAILED. (SAME AS ABOVE) 2020-09-23 CAR WAS TAKEN TO THE DEALER TO FIX DEEP SLEEP / BATTERY DRAIN KNOWN ISSUE 2020-09-24 REMOTE FEATURES DISABLED FOR BATTERY OPTIMIZATION. (SAME AS ABOVE) 2020-09-24 ANTILOCK BRAKE FAULT. THE BRAKE CONTROL SYSTEM DETECTED LOW BATTERY. 2020-09-24 PRE-COLLITION ASSIST NOT AVAILABLE. THE COLLISION WARNING SYSTEM DETECTED EITHER A SYSTEM FAULT OR AN OBSTRUCTED RADAR SENSOR. 2020-09-24 HILL START ASSIST WARNING. THE ANTI-LOCK BRAKE SYSTEM MODULE HAS A BATTERY VOLTAGE FAULT. 2020-10-07 THE CAR STILL IN THE DEALER ACCORDING TO THE SERVICE DEPARTMENT WAITING FOR NEW BATTERY AND SOME PARTS THAT FORD HAS IN BACK-ORDER. THEY ESTIMATE THREE WEEKS TO GET THE PARTS. I DON'T UNDERSTAND IF THIS IS A KNOWN ISSUE FOR FORD FOR QUITE SOME TIMES (SINCE LAST YEAR) WHY FORD HAS NOT BEEN DONE ANYTHING TO FIX IT OR TO CALL IT A RECALL. YOU CAN VALIDATE BY SEARCHING GOOGLE 2020 FORD EXPLORER OR 2020 LINCOLN CORSAIR DEEP SLEEP, BATTERY DRAIN ISSUE