NHTSA Complaint #11363013 — 2008 CADILLAC ESCALADE

TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER RED NOLAND CADILLAC INC. (990 MOTOR CITY DR, COLORADO SPRINGS, CO 80905) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE SPARK PLUGS WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 177,000.