NHTSA Complaint #11362901 — 2012 FORD FUSION

I WAS DRIVING MY 2012 FORD FUSION SEL DOWN A STREET ON OCTOBER 4TH 2020 NEAR WHERE I LIVE AND THIS ALARM STARTED GOING OFF AND IT ALERTED ME THE POWER STEERING ASSIST FAULT AND I LOST MY STEERING AND HIT A CURB. LUCKILY I DIDN'T DO ANYMORE DAMAGE OR HIT SOMEONE. I DRUG IT HOME AND HAD A WRECKER PICK IT UP TO TAKE IT TO THE NEAREST FORD DEALERSHIP. THEY DIAGNOSED IT AS A FAULTY STEERING BOX OR RACK AND PINION, IT ALL NEEDS TO BE REPLACED TO THE TUNE OF 1868.00. THE FORD DEALERSHIP FOUND A RECALL FROM 2015 THAT DESCRIBES THIS SAME ISSUE IN 2011-2012 FORD FUSIONS BUT FOR SOME REASON MY VIN WAS NOT INCLUDED, MAYBE BY MISTAKE SEEMS HOW IT'S THE SAME PART THAT FORD KNEW WAS CAUSING PROBLEMS. IT'S JUST A GOOD THING THAT I DIDN'T HIT SOMEONE AND KILL THEM WITH FORD KNOWING THIS WAS A ISSUE WITH THESE CARS AND DIDN'T DO ANYTHING ABOUT IT. I HOPE YOU WILL DO YOUR DO DILIGENCE ON THESE ISSUES AND FIX EVERY ONE OF THEM BEFORE SOMEONE DOES GET HURT. TRYING TO FORK OVER 1800 IN A TIME LIKE THIS IS VERY TOUGH AND I HOPE YOU CAN MAKE IT RIGHT WITH ALL INVOLVED. THANKS FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR