NHTSA Complaint #11362790 — 2012 DODGE DURANGO
SEATS issue reported to NHTSA
Complaint Details
| ODI Number | 11362790 |
| Vehicle | 2012 DODGE DURANGO |
| Component | SEATS |
| Date of Incident | |
| Date Filed | |
| Mileage | 36,696 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE OF THE VEHICLE DEPLOYED WHILE THE VEHICLE WAS SITTING IN PARK IN MY DRIVEWAY. WE HAD JUST STARTED THE CAR WHEN IT DEPLOYED. NOTHING HIT THE VEHICLE OR MADE THE VEHICLE MOVE IN A NONE NORMAL WAY. THANK GOODNESS WE WEREN'T IN MOTION WHEN IT DEPLOYED. THIS IS A VERY SERIOUS SAFETY HAZARD. THE HEADREST CANNOT BE RESET AS YOU CAN SEE THE INTERNAL PLASTIC THAT WAS HOLDING IT TOGETHER IS BROKEN. I AM PROVIDING PICTURES AND AM HAPPY TO PROVIDE MORE IF NEEDED.
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