NHTSA Complaint #11362759 — 2016 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11362759
Vehicle	2016 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	October 4, 2020
Date Filed	October 5, 2020
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SUBURBAN HAS 125,000 MILES. NO WARNING LIGHTS EVER CAME ON. IT WAS DRIVING FINE. STOPPED AT A GAS STATION AND PUT IT IN PARK. WHEN IT WAS PUT BACK IN DRIVE, IT WOULDN'T GO. THE RPM'S REVVED UP AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. AFTER STOPPING ON THE SIDE OF THE ROAD, RE-STARTED VEHICLE. IT WENT INTO DRIVE AND GOT US TO A SAFE LOCATION. HOWEVER, AS SOON AS WE TRIED TO GO ANYWHERE, IT CONTINUED TO NOT SHIFT INTO GEAR. STILL NO WARNING LIGHTS CAME ON. IT WAS TAKEN TO A CHEVROLET SERVICE CENTER. THEY SAID THE TRANSMISSION PUMP WAS OUT. ADDITIONALLY, THEY HAVE BEEN REPAIRING 3-4 2016 CHEVROLET SUBURBAN TRANSMISSIONS EVERY MONTH. ALL WITH LOW MILES.

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