NHTSA Complaint #11362735 — 2015 HONDA ODYSSEY

REAR PASSENGER SLIDING DOOR POWER SYSTEM FAILED CAUSING THE DOOR TO BE STUCK IN THE OPEN POSITION ON 2 OCCASIONS. THE DRIVER'S SIDE REAR SLIDING DOOR HAS ALSO DONE THE SAME. THE CAUSE IS THE NYLON ROLLERS ON THE DOOR WEAR OUT AND CAUSE THE DOOR TO PULL UNEVENLY WHICH IN TURN CAUSE PULLEY SYSTEM AND CABLING TO PULL AT AN UNNATURAL ANGLE IN THE MECHANISM/DRIVE MOTOR CAUSING THE DOOR TO BE INOPERABLE. THIS CAUSES THE DOOR TO NOT BE ABLE TO BE OPENED OR CLOSED IN THE IMMEDIATE INSTANCE WHICH THIS HAPPENS. THIS CAUSES THE VEHICLE TO BE UNDRIVABLE UNTIL THE CABLES ARE CUT ALLOWING THE DOOR FREE FLOW ALNG THE TRACK MANUALLY WITHOUT RESTRICTION. AT A LATER DATE AND TIME, THE NYLON ROLLERS HAVE WORN OUT TO THE EXTENT THAT THE PASSENGER SIDE REAR DOOR HAS BECOME UNEVEN IN THE TRACK MAKING THE DOOR INOPERABLE AT ANY TIME AS THE DOOR IS UNABLE TO BE OPENED COMPLETELY. THIS IS BOTH AN ANNOYANCE THAT ONLY THE DRIVER REAR DOOR IS OPERATIONAL AS WELL AS A SAFETY HAZARD CAUSING THE ONLY EXIT OF THE REAR OF VEHICLE TO BE INTO THE TRAFFIC SIDE OF THE VEHICLE WHEN STOPPED ON A ROAD, SCHOOL DROP-OFF, PARKED ALONG A CURBSIDE, ETC. THIS IS AN ONGOING AND KNOWN ISSUE TO HONDA, WHICH HAS A HIGHLY PRICED REPLACEMENT PROCESS IN ORDER TO CORRECT THIS ISSUE WHICH INCLUDES REPLACING THE ROLLERS WITH METAL ROLLERS AS WELL AS A NEW LOGIC BOARD AND A NEW MOTOR TO REPLACE THE FAILED SYSTEM.