NHTSA Complaint #11362721 — 2018 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11362721
Vehicle	2018 FORD F-250
Component	STEERING
Date of Incident	July 9, 2020
Date Filed	October 4, 2020
Mileage	700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

SOON AFTER PURCHASE WOBBLE AND SHAKE STARTED IN STEERING?I REPORTED IT AT EVERY SERVICE AND SEVERAL TIMES BY PHONE AND EMAIL TO FORD CORPORATE. AFTER AWHILE IN SUMMER 2020 FORD SENT NOTICE THEY WOULD CHANGE STEERING LINK TO FIX PROBLEM? I HAD THE FIX DONE AT ALL AMERICAN FORD ?BUT THE REPAIR FAILED AND THE TECHNICIAN WROTE ON RECEIPT TIRES NEEDED REPLACED? I REPLACED TIRES AND STILL WOBBLE AND SHAKE? THE DEALER WHERE I BOUGHT THE TRUCK IS GEORGE WALL FORD THEY ADMITTED TO ME THAT IT IS A MAJOR PROBLEM AND I SHOULD BUY A NEW TRUCK FROM THEM AND THEY WOULD TAKE MY TRUCK FOR A TRADE? BUT AT A LOSS TO MY WALLET? THEY

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