NHTSA Complaint #11362674 — 2019 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11362674 |
| Vehicle | 2019 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I HAVE A 2019 RAM 1500 I BOUGHT LAST YEAR THAT NOW HAS 20,000 MILES. WITHIN 5,000 MILES, I NOTICED BRAKE NOISE ISSUES AND TOOK THE VEHICLE TO THE LOCAL DEALERSHIP IN COLORADO SPRINGS, CO (I BOUGHT THE TRUCK IN LEESBURG, VA). THEY TOLD ME EVERYTHING FROM BAD BRAKE PADS TO ROTORS TO MOUNTS - AFTER I REFUSED TO ACCEPT THEIR CLAIM OF NOT BEING ABLE TO FIND ANYTHING. AFTER TAKING IT IN APPROXIMATELY 6 OR 7 TIMES, THEY FINALLY CHANGED MOUNTING ASSEMBLIES, AND THE NOISE WENT AWAY. HOWEVER, I STARTED GETTING A VIBRATION BETWEEN 45 AND 60 MILES AN HOUR. I TOOK IT IN AGAIN, AND THEY SAID MY TIRES NEEDED TO BE REBALANCED, ROTATED, AND THEY SUSPECTED THEY HAD UNUSUAL WEAR SOMEWHERE. OF COURSE, THE PERSON TELLING ME THIS PROCEEDED TO SHOW ME MY TIRES AND NOTICED THEY WERE ALMOST LIKE NEW. HE SAID THEY FIXED IT TO THE POINT IT WOULD ONLY VIBRATE BETWEEN 75 AND 80 MILES. SINCE THEN, THE VIBRATION STILL PRESENTS ITSELF BETWEEN 45 MILES AND UP & NOW MY BRAKES ARE SQUEALING AGAIN.
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