NHTSA Complaint #11362518 — 2012 VOLVO XC70

WHILE DRIVING, THE FRONT PASSENGER DOOR HAS UNLATCHED AND THE DOOR OPENS SLIGHTLY ON AT LEAST 5 OCCASIONS. THIS HAS OCCURRED ONCE WHEN DRIVING ON THE HIGHWAY AND 4 OCCASIONS WHILE DRIVING ON CITY STREETS. THE AUTOMATIC LOCKING SYSTEM TRIES TO LOCK ALL DOOR AND THE SYSTEM SIGNALS THE DOOR IS OPEN. I STOP THE CAR AS SOON A POSSIBLE, PARK AND WALK AROUND TO THE PASSENGER DOOR TO FIND THE DOOR HANDLE LOCKED. THE LOCKING SYSTEM SEEMS TO BE WORKING BUT THE LATCH IS FAILING. I TOOK THE CAR TO THE DEALERSHIP AND THEY HAD ME ORDER A PART # 31253662-LOCK. THE DEALER STATED THIS WAS NOT COVERED BY WARRANTY OR RECALL. I CONSIDER THIS A SAFETY ISSUE AND INSIST THIS IS A RESPONSIBILITY OF THE MANUFACTURER. I FOUND A RECALL FOR OTHER VOLVO MODELS WITH THE SAME ISSUE BUT THIS DOES NOT COVER MY VEHICLE.