NHTSA Complaint #11362452 — 2010 FORD ESCAPE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ANDERSON FORD BULLHEAD CITY LOCATED AT 2585 AZ-95, BULLHEAD CITY, AZ 86442, (928) 255-6752, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.*DT CONSUMER STATED MANUFACTURER WOULD NOT INCLUDE CONSUMER'S VEHICLE IN RECALL #14S05. ALSO DRIVING IN THE HEAT WITH THE AC ON GENERATES ENGINE HEAT DRIVING ON HEATED ASPHALT.*JB*LN*JB