NHTSA Complaint #11362424 — 2013 DODGE CHARGER

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE OIL WARNING LIGHT ILLUMINATED AFTER HAVING AN OIL CHANGE PERFORMED. THE VEHICLE THEN STALLED WHILE EXITING THE FREEWAY WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007) AND WAS DIAGNOSED THAT THE COMPUTER FAILED TO OPERATE AS DESIGNED DUE TO THE AMPLIFIED MUSIC THAT WAS INSTALLED. THE CONTACT STATED THAT THE COMPUTER SOFTWARE WAS COMPLETED PRIOR TO THE FAILURE WHEN THE SAME DEALER HAD CALLED HER AN INFORMED HER ABOUT AN UNKNOWN RECALL TO UPDATE THE COMPUTER SOFTWARE AND WAS TO SCHEDULE AN APPOINTMENT. THE RECALL WAS COMPLETED. THE VEHICLE WAS NOT YET REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,500.