NHTSA Complaint #11362418 — 2016 GMC YUKON

VEHICLE BEGAN TO SHUDDER AND JERK UPON ACCELERATION AT 30K. DEALERSHIP CHANGED FLUID. AT 60K VEHICLE CONTINUED TO SHUDDER AND JERK UPON ACCELERATION AND LURCH FORWARD OR BACKWARD ALTHOUGH BRAKE WAS DEPRESSED. INITIAL, BRIEF DIAGNOSES REVEALS A BAD TORQUE CONVERTER. THIS ISSUE WAS NOTED IN 4 TSB. TSB ID #PIP5337K, TSB ID #PIP5337F, TSB ID #16-NA-014, AND TSB ID #PIP5337H. NOW THAT MY FACTORY WARRANTY HAS EXPIRED, GM MAINTAINS NO RESPONSIBILITY FOR THIS PROBLEM-- ALTHOUGH THEY SAW IT WHILE COVERED UNDER FACTORY WARRANTY FOR THIS SAME ISSUE. ADDITIONALLY, THERE IS A CURRENT CLASS ACTION LAW SUIT WITH GM REGARDING THIS ISSUE. THE SHUDDERING, SHAKING, JERKING AND HESITATION IS RELATED TO INTERNAL ISSUES WITHIN THE TRANSMISSION AND/OR TORQUE CONVERTER CAUSING FRICTION SURFACES, HYDRAULIC SYSTEMS, AND GEARS TO NOT FUNCTION PROPERLY, AND RESULTING IN METAL SHAVINGS BEING CIRCULATED THROUGHOUT THE TRANSMISSION. OVER TIME, DAMAGE TO THE TRANSMISSION AND TORQUE CONVERTER OCCURS. CONSUMERS FACE ESCALATING REPAIRS THAT CAN INCLUDE FLUSHING THE TRANSMISSION OF METAL SHAVINGS CAUSED BY THE DEFECTIVE TRANSMISSION OPERATION, AND WHICH EVENTUALLY NECESSITATE THE REPLACEMENT OF COMPONENTS SUCH AS THE TORQUE CONVERTER, VALVE BODY, OR THE ENTIRE TRANSMISSION. AS SUCH, THE TRANSMISSION DEFECT ENDANGERS THE DRIVERS AND PASSENGERS OF THE VEHICLES, AND DIMINISHES THE VALUE OF THE VEHICLES. FURTHERMORE, THE DEALERSHIP ACKNOWLEDGES THAT METAL SHAVINGS DUE TO FRICITON COULD HAVE PASSED THROUGH THE SYSTEM CAUSING FURTHER DAMAGE BUT WILL NOT REMOVE THE TRANSMISSION FOR FULL AND THROROUGH DIAGNOSES.