NHTSA Complaint #11362249 — 2011 LINCOLN MKX SERVICE BRAKES

Complaint Details

ODI Number	11362249
Vehicle	2011 LINCOLN MKX
Component	SERVICE BRAKES
Date of Incident	September 26, 2020
Date Filed	October 1, 2020
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

WHILE DRIVING THE VEHICLE AND APPROACHING A STOP SIGN THE VEHICLE JUST SHUT OFF ON ITS OWN. I LOST ALL ENGINE POWER, BRAKES, AND STEERING CAPABILITIES., ETC WITH NO WARNING. LUCKILY NO OTHER VEHICLES WERE NEAR ME AT THE TIME. I WAS ABLE TO ROLL BACKWARDS IN NEUTRAL TO A SOMEWHAT SAFE LOCATION OFF THE ROAD. SEVERAL DAYS AFTER THAT IT HAPPENED AGAIN. I WAS IN A PARKING LOT AND HAD JUST STARTED THE VEHICLE AND THEN IT WARNED LOW OIL PRESSURE AND THEN JUST SHUT OFF ON ITS OWN. I CHECKED THE OIL AND IT'S NOT LOW. OIL LEVEL IS PERFECT. AFTER SOME QUICK ONLINE RESEARCH I FOUND MANY SIMILAR COMPLAINTS FROM OTHER LINCOLN OWNERS. UNEXPECTED ENGINE SHUT OFF WHILE DRIVING AND WITH NO WARNING. SCARY AND VERY UNSAFE TO SAY THE LEAST. I CONTACTED THE DEALERSHIP WHERE I BOUGHT THE VEHICLE AND THEY SAID THIS IS THE FIRST TIME THEY HEARD OF THIS ISSUE. PLEASE ADVISE. THANK YOU.

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