NHTSA Complaint #11362029 — 2015 CHRYSLER 200

WHILE DRIVING ON EXPRESSWAY FROM MICHIGAN TO NEBRASKA CAR WAS MAKING LOUD NOISES FROM SUSPENSION/TIRE AREA AND TOOK CAR INTO REPAIR SHOP FOR INSPECTION BEFORE DRIVING ANY FURTHER. WAS TOLD THAT CAR HAD 4 BLOWN OUT STRUTS AND FRONT RIGHT WHEEL BEARING. THEY SAID THIS WAS UNUSUAL SINCE THE CAR ONLY HAD AROUND 47,000 MILES ON IT AND A NEWER VEHICLE FOR SUCH EXTENSIVE DAMAGE AND TOLD MUST REPAIR AS CAR WAS UNSAFE TO DRIVE AND COULD CAUSE AN ACCIDENT. REPAIR WAS $2,000 FOR PARTS THAT SHOULD NOT HAVE BEEN BAD ON A CAR UNDER 50,000 MILES. SEARCHING VEHICLE ONLINE AND SAW THAT CHRYSLER HAD RECALLED 700,000 OF THE SAME MAKE/MODEL IN 2015 FOR FAULTY/DEFECTIVE STRUTS AND FRONT WHEEL BEARING. I CHECKED MY VIN AND THERE WERE NO RECALLS LISTED. I FIND IT STRANGE THAT 700,000 VEHICLES WERE RECALLED FOR THE VERY SAME ISSUE WE HAD WITH OUR CAR FOR THE SAME MAKE, MODEL AND YEAR. I CALLED CHRYSLER AND THEY ONLY SAID MY VIN DID NOT HAVE ANY RECALLS AND I COULD REPORT IT ON THIS WEBSITE. THIS IS NOT RIGHT THAT OUR VEHICLE WAS NOT INCLUDED IN THE RECALL AS THIS COULD HAVE RESULTED IN AN ACCIDENT AND ALSO SHOULD NOT BE OUR FAULT TO REPLACE ON A NEWER VEHICLE IF THE PARTS WERE KNOWN TO BE BAD. I HAVE ALSO SEEN OTHER RECALLS LISTED FOR SAME YEAR/MAKE/MODEL WITH TRANSMISSION WHICH ONCE AGAIN OUR VEHICLE HAS SYMPTOMS YET NOT INCLUDED IN THIS RECALL EITHER. IT SEEMS LIKE AN ERROR HAS BEEN MADE HERE AND NEEDS TO BE CORRECTED.