NHTSA Complaint #11361790 — 2020 MAZDA MAZDA3

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11361790
Vehicle 2020 MAZDA MAZDA3
Component STEERING
Date of Incident
Date Filed
Mileage 1,177 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

MY NEW 2020 MAZDA 3 PREMIUM WITH 1,177 MILES SUDDENLY TOOK COMPLETE CONTROL OF STEERING MY CAR. DRIVING 65-70 MPH ON A 3 LANE STRAIGHT HIGHWAY ON A CLEAR DAY, WITH LIGHT TRAFFIC, I MOVED ONE LANE TO MY LEFT, AND THE CAR TOOK OVER THE STEERING, PULLING MY CAR OUT OF THE LEFT LANE NEARLY MISSING THE CENTER CEMENT DIVIDER, THEN DARTING BACK ACROSS MY LANE AND HALFWAY INTO THE LANE TO MY RIGHT,THEN DASHING BACK TO THE CEMENT MEDIAN. I AM UNAWARE OF HOW MANY TIMES THE BACK AND FORTH OCCURRED, I TRIED TO SLOW THE CAR DOWN TO NO AVAIL. THE CAR WAS MOVING FAST, AND THE PATTERN THE CAR MOVED IN WAS VERY PRECISE, AS IF THE CAR KNEW NOT TO HIT THE MEDIAN AND GO FURTHER INTO THE LANE TO MY RIGHT. FINALLY THE CAR STOPPED STEERING ITSELF, AND I WAS ABLE TO EXIT THE HIGHWAY. MY CAR WAS NOT DAMAGED. I HIT MY HEAD TWICE ON THE DRIVES SIDE DOOR. I DID NOT REQUIRE MEDICAL ASSISTANCE.

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