NHTSA Complaint #11361275 — 2015 MERCEDES ROYALE SPRINTER COACH

ON MULTIPLE OCCASIONS, ABS/ESP/ASR WARNING LIGHTS CAME ON AND CRUISE CONTROL BECAME INOPERATIVE. SOMETIMES THE FAULTS WERE CLEARED BY TURNING ENGINE OFF AND RESTARTING. OTHER TIMES THE WHEEL SPEED SENSOR WAS REPLACED. A TOTAL OF 3 SENSORS WERE REPLACED OVER TIME. ONE TIME HAPPENED WHEN BRAKING, WHICH RESULTED IN EXTENDED STOPPING DISTANCE. ONCE THE TRANSMISSION WAS LOCKED IN THE LOWEST GEAR AND WOULD NOT SHIFT. THE MOST RECENT TIME THE ENGINE STOPPED AT 45 MPH WHILE ON THE ROAD. THIS WAS RESOLVED BY REPLACEMENT OF THE ABS MODULE. ALTHOUGH NO DAMAGE OR INJURIES WERE SUSTAINED, AT LEAST 3 FAILURE RESULTED IN UNSAFE CONDITIONS AND COULD HAVE RESULTED IN DAMAGE/INJURIES HAD THE TRAFFIC CONDITIONS BEEN SLIGHTLY DIFFERENT. THESE FAILURES HAVE OCCURRED OVER A PERIOD OF 2 YEARS (2017- 2019). SPEEDS WERE 25-65 MPH