NHTSA Complaint #11361169 — 2009 BMW 335I

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11361169
Vehicle	2009 BMW 335I
Component	AIR BAGS
Date of Incident	August 12, 2020
Date Filed	September 25, 2020
Mileage	128,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I WAS DRIVING ON THE INTERSTATE WHEN MY CAR STARTED TO LOSE ACCELERATION. I COULD NOT ACCELERATE UP AN INCLINE. THEN I HEARD A RATTLING. THE NEXT EXIT WAS A REST STOP AND AS I WAS EXITING MY VEHICLE FAILED AND SHUT DOWN. I HAD NO POWER AT ALL. I COASTED TO A PARKING STALL AND TURNED THE VEHICLE OFF AFTER PARKING IT SAFELY. WHEN I OPENED THE HOOD THE VEHICLE WAS NOT HOT OR SMOKING SO I TRIED TO START IT. THE CAR STARTED BUT WITH A VERY LOUD KNOCKING AND RATTLING SO I SHUT IT OFF AGAIN AND PHONED THE DEALERSHIP. I TOWED THE VEHICLE TO THE DEALERSHIP OVER 30 DAYS AGO AND HAVE NOT BEEN CONTACTED BY THEM NOT 1X. I HAVE CALLED WEEKLY TO NO AVAIL.

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