NHTSA Complaint #11361156 — 2016 JEEP COMPASS

ON TUESDAY, 9/15/2020 I WENT TO TURN ON MY JEEP COMPASS FROM MY DRIVEWAY AND IT WOULD NOT START. HOWEVER THE CHECK ENGINE LIGHT CAME ON. LATER THAT EVENING I TRIED STARTING MY JEEP AGAIN, IT STARTED WITH NO PROBLEM, AND THE CHECK ENGINE LIGHT WAS NOW OFF. ON FRIDAY, 6/18/2020 I TOOK MY VEHICLE TO ADVANCED AUTO WHERE THEY CHECKED MY BATTERY, ALTERNATOR, AND STARTER - ALL 3 ITEMS CAME BACK GOOD. ON MY WAY HOME FROM ADVANCED AUTO I WAS STOPPED AT A TRAFFIC LIGHT ON SOUTH RAILROAD STREET IN PALMYRA, PA. WHEN THE LIGHT TURNED GREEN FOR ME TO GO, I WENT TO RELEASE MY FOOT OFF OF THE BRAKE AND THE VEHICLE JUST COMPLETELY SHUT OFF - IT WAS JUST COMPLETELY DEAD, NOTHING WAS WORKING. I THEN WENT TO PUT MY FOOT BACK ON THE BRAKE, AND I FELT PRESSURE UNDERNEATH THE BRAKE THAT WOULDN'T ALLOW ME TO COMPLETELY PRESS IT DOWN. AFTER A FEW MINUTES I TRIED TURNING MY KEY AND RESTARTING THE CAR, AND IT TURNED BACK ON AND I WAS THANKFULLY ABLE TO DRIVE IT BACK HOME. ON MONDAY, 9/21/2020 I CALLED A TOW TRUCK AND HAD IT TOWED TO LADD-HANFORD IN LEBANON, PA. ON 9/22/2020 KELSEY SHELLEHAMER CALLED ME FROM LADD-HANFORD TO INFORM ME THAT THE CRANKSHAFT SENSOR WAS FAULTY, THAT THERE HAD BEEN RECALLS FOR THE SAME MODEL BUT JUST NOT MY YEAR, SO SHE WAS GOING TO CALL CHRYSLER AND SEE IF THEY WOULD PAY FOR IT ANYWAY. ON 9/23/2020 I RECEIVED ANOTHER CALL FROM KELSEY. SHE STATED THAT SHE SPOKE TO CHRYSLER, THEIR WARRANTY DEPARTMENT AND ALSO MVP, ALL OF WHICH DECLINED RESPONSIBILITY FOR FIXING THE PART.