NHTSA Complaint #11361150 — 2011 NISSAN FRONTIER

TL* THE CONTACT OWNS 2011 NISSAN FRONTIER. THE CONTACT STATED THAT THE POWER STEERING BRACKET DETACHED WHILE DRIVING. THE CONTACT LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE POWER STEER BELT SHIFTED FORWARD AND DETACHED THE SERPENTINE BELT CAUSING THE VEHICLE TO LOSE POWER STEERING. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED WHEN THE BELT DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED CROWN NISSAN OF GREENVILLE (2712 LAURENS RD, GREENVILLE, SC 29607) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BRACKET WAS DISCONTINUED AND TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 213,000.